Shipping Policy
At VibrantVeils , we strive to provide you with the best possible shopping experience, including prompt and reliable shipping services. Please review our shipping policy to understand how we handle and deliver your orders.
Order Processing:
- All orders are processed within 4-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [Estimated delivery time: 3-7 business days]
- Expedited Shipping: [Estimated delivery time: 1-3 business days]
Shipping Methods:
- We use reputable carriers to ensure your order arrives safely and on time. Our primary shipping partners include ShipRocket.
International Shipping:
- We currently ship to India, Canada, and UAE.
- International shipping rates and delivery times vary by destination and will be calculated at checkout.
- Please note that your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. VibrantVeils is not responsible for these charges.
Order Tracking:
- Once your order has shipped, you will receive an email notification with a tracking number that you can use to check its status.
- Please allow up to 48 hours for the tracking information to become available.
Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses.
Lost or Damaged Packages:
- VibrantVeils is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at pr@vibrantveils.com.
Thank you for shopping with VibrantVeils. We appreciate your business and are committed to providing you with excellent service.
Sincerely,
The VibrantVeils Team
